TERMS & CONDITIONS - True Fitness Club

Last updated: 06 Dec 2025

These Terms and Conditions (“Terms”) govern your membership, access and use of the facilities, services and website of True Fitness Club (“we”, “our”, “us”). By becoming a member, purchasing a package, using our gym or accessing our website, you agree to be bound by these Terms.

1. Membership & Registration

All members must complete the registration form and provide accurate personal details.
Membership is personal and non-transferable. Sharing of membership cards or access credentials is strictly prohibited.
We reserve the right to accept or reject any membership application at our sole discretion.
Members must promptly inform us of any change in contact details or health conditions relevant to exercise.

2. Fees, Payments & Renewals

Membership fees, joining fees, and other charges will be communicated at the time of enrollment or on our official channels.
All fees are payable in advance and are generally non-refundable unless specified otherwise in writing.
We may revise fees and charges from time to time. Any changes will apply from the next billing or renewal period.
For auto-renewal memberships (if applicable), you authorize us to charge the saved payment method until you cancel in accordance with these Terms.

3. Cancellation, Freeze & Transfer

Cancellation, freeze/hold or transfer of membership is subject to our current policy and may incur additional charges.
Requests must be made in writing or via the official communication channels specified by True Fitness Club.
Any promotional or discounted membership may have special conditions regarding cancellation or changes.

4. Club Rules & Code of Conduct

Members and guests must follow all posted rules, staff instructions and safety guidelines at all times.
Proper workout attire and clean sports footwear are mandatory within the gym area.
Use a towel on machines and benches; wipe down equipment after use.
Re-rack weights after use. Do not drop weights unnecessarily.
Abusive language, harassment, intimidation or any inappropriate behavior will not be tolerated and may lead to suspension or termination of membership without refund.
Consumption of alcohol, drugs or any illegal substances on the premises is strictly prohibited.

5. Health, Medical & Safety

You confirm that you are physically and medically fit to participate in exercise and gym activities.
We strongly recommend a medical check-up before starting any fitness program, especially if you have pre-existing conditions.
Inform our trainers of any injury, pain or discomfort while working out. Stop exercising immediately if you feel unwell.
While our trainers may provide guidance, they do not replace professional medical advice. You exercise at your own risk.

6. Personal Belongings

Lockers may be provided for temporary use while you are on the premises.
Please do not leave valuables unattended. True Fitness Club is not responsible for loss, theft or damage to your personal belongings.

7. Limitation of Liability

Use of our facilities, equipment and services is at your own risk.
To the maximum extent permitted by law, True Fitness Club and its staff, trainers and agents shall not be liable for any injury, accident, loss or damage suffered by members or visitors, whether arising from negligence or otherwise.
You agree to indemnify and hold us harmless from any claims arising from your breach of these Terms or misuse of the facilities.

8. Group Classes, Personal Training & Special Programs

Schedules, trainers and class formats are subject to change without prior notice.
Bookings for classes or personal training sessions may be subject to availability and separate terms, including cancellation cut-off times.
Missed sessions without timely cancellation may be charged or considered as availed.

9. Online Services & Website Use

Any online portal, mobile app or website provided by True Fitness Club must be used in accordance with these Terms and applicable laws.
You agree not to misuse the website, attempt unauthorized access, or interfere with its functioning.
Content on our website (text, images, logos, videos, etc.) is owned or licensed by us and protected by intellectual property laws.

10. Intellectual Property

All trademarks, logos, service marks, designs and content related to True Fitness Club are our intellectual property.
You may not copy, reproduce, distribute or modify any content without our prior written permission.

11. Privacy

We collect and process personal data in accordance with our Privacy Policy. By using our services, you consent to such processing.

12. Suspension & Termination

We may suspend or terminate your membership or access if you violate these Terms, club rules, or engage in behavior that we deem unsafe or inappropriate.
In serious cases, termination may be immediate and without refund.

13. Changes to Terms

We may modify these Terms from time to time to reflect changes in services, policies or legal requirements.
Updated Terms will be posted on our website or made available at the club. Continued use of our services after changes constitutes acceptance of the updated Terms.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws applicable in our place of operation.
Any disputes shall, in the first instance, be attempted to be resolved amicably. If not resolved, disputes may be subject to the jurisdiction of the appropriate courts.

15. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us via the details provided on our Contact Us page.

Disclaimer: This Terms & Conditions page is a general template and does not constitute legal advice. True Fitness Club should review and customize it with the help of a qualified legal professional to ensure compliance with local laws and specific business requirements.